Reporting to the Executive Secretary, the Administrative Assistant is the first line of contact between NAPE and membership. This role would suit a driven individual with at least two years relevant experience, who leads through their ability to organize and deliver, can engage with superior communication skills and will produce growth and improved engagement with our diverse membership.


  • To act as a first point of contact for all members, taking inquiries and providing a high level of membership service;
  • To facilitate the operation of the St. John’s office, taking detailed messages and forwarding of phone calls to appropriate staff for engagement;
  • Provides advanced secretarial and administrative support of a highly confidential nature to Membership Servicing Officers, Employee Relations Officers, Labour Relations Specialists;
  • Expertise in the use of Office 365;
  • Transcribes in typewritten form utilizing word processing at high rates of speed (60 wpm min.) with considerable importance to accuracy and completeness;
  • Maintains NAPE’s current filing system ( hard copy and electronic ) with ability to adapt to modifications when necessary;
  • Files and Maintains Resource Materials for the Regional Office and is able to conduct electronic searches using Quick Law, Westlaw, etc.;
  • Participates in the distribution of membership correspondence/mail-outs;
  • Performance of related administrative and receptionist tasks ( i.e.: prepares and sorts mail for distribution, ensures operation of phone system, voice mails, office equipment, etc.);
  • May be required to assist with a variety of union activities, registrations at meetings, Convention preparation, etc.


  • Graduation from post basic education facility with an emphasis on Office Administration or equivalent education and/or experience.
  • Thorough working knowledge of Microsoft Office 365 (particularly Outlook, Word and Excel);
  • Excellent telephone etiquette and able to communicate with a range of members;
  • Knowledge of data protection policies;
  • Experience working in a membership organization and experience with a membership database;
  • Attention to detail;
  • Excellent organizational and time management skills;
  • Ability to work on your own initiative or as part of a team; and
  • Willingness to learn new skills.


Comprehensive salary and benefits package in accordance with the Staff Collective Agreement.

NAPE is committed to employment equity and is actively seeking to ensure a representative workforce. We encourage applications from equity-seeking groups.

While this position is open to both internal and external candidates; priority will be given to existing NAPE staff local employees.

Please submit a letter of application and resume marked CONFIDENTIAL no later than 4:30 p.m. on Friday, May 31, 2024.

Please submit a letter of application and resume, SUBJECT LINE: ‘NAPE JOB POSTING – Administrative Assistants’ to:



Newfoundland and Labrador Association of Public & Private Employees

P.O. Box 8100

St. John’s, Newfoundland and Labrador

A1B 3M0

Fax: (709) 754-0726